Privacy Policy
Effective from January 2026
1. Introduction
At Relevance — Centre for Relevance ('we', 'our', or 'us'), protecting your privacy is fundamental to our commitment to you. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit relevance.center or engage with our AI Strategic Check-Up and consulting services.
2. Information We Collect
We collect information you provide directly, including your name, email address, professional role, and company details shared during consultations. We also collect technical data automatically when you browse our website, such as your IP address, browser type, device information, and pages visited. This helps us improve your experience and ensure our services function properly.
3. How We Use Your Information
We use your information to deliver and improve our services, respond to your enquiries, send essential communications about your engagements, and fulfil our legal obligations. We may also send you relevant updates about our services, though you can opt out at any time.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share data with trusted service providers who help us operate our business—such as payment processors and hosting services—but only to the extent necessary, and under strict confidentiality obligations.
5. Data Security
We employ robust technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While no system is entirely immune to risk, we take every reasonable precaution to safeguard your information.
6. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Client engagement records are typically retained for three years following project completion.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, object to certain processing activities, or withdraw consent at any time. To exercise these rights, please contact us at privacy@relevance.center.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and understand how visitors interact with our content. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to review their policies before sharing any personal information.
10. International Transfers
Your information may be processed in countries outside your own. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.
11. Children's Privacy
Our services are designed for business professionals and are not directed at individuals under 18. We do not knowingly collect personal information from children.
12. Policy Updates
We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Significant changes may also be communicated directly to you.
13. Contact Us
For questions about this Privacy Policy or our data practices, please reach out to us at privacy@relevance.center. We are committed to addressing your concerns promptly.